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More Information About Bookdepository Vouchers & Offers Nigeria & Bookdepository
We are delighted to offer free delivery on all direct orders, regardless of size, value or destination.
Can you offer a specific day when delivery is made?
Unfortunately it is not, most births take place in national postal services, and we can not provide a definitive time or date when deliveries are made.
Items are shipped together, or in separate packages?
We believe it is more efficient to ship items separately. As we receive the items in a number of different suppliers, which invariably deliver items at different times of the day, and at some point, on different days of all, that sending items as soon as they arrive, rather than delay an order while we wait for an order comes in full.
Can you provide package tracking numbers?
Most orders will not be trackable once they have been shipped to customers. However, high-value books will be shipped via DHL, UPS or Interlink, and these can be tracked.
Can I cancel and return my order?
Sure, you can cancel your order within 30 days of receipt by completing our online cancellation form. Once you have canceled your order, you must send the package back to us within 14 days. Once we do, we will refund the price of the item (s) within 14 days. You will be responsible for the cost of returning the item to us, unless we have delivered to you in error or faulty.
It is your responsibility to ensure the safe return of the item (s) for us. If you return an item of high value, we recommend using certified mail service. We'll refund the same payment means you used to make your purchase.
The price of my pre-ordered book down, I get a refund for the difference?
Unfortunately we can not provide retrospective refunds once an order has been made and the selling price agreed between us and the customer. However, pre-orders can be canceled as long as they have not yet been shipped to customers.
What payment options are available to me?
We accept payments with the following credit cards: Visa, Mastercard, Amex, Visa Debit, Visa Delta, Maestro, Electron, Solo. We are also delighted to be able to accept PayPal. We can not accept orders paid by check, money order or proforma invoices.